• no long-term commitment
  • no set up fees
  • no contracts
  • no hassle

Frequently Asked Questions

How can NannyTax help me?

We are a full service payroll tax agency that can help you in a variety of ways. If you are confident filing your own remittances, we will do the calculations, provide you with the info necessary to complete your remittance and we will generate and submit the T4 and T4 summary. Or, we can do absolutely everything ensuring your payroll obligations and your provincial employment standards are being met. Take a look at the packages we offer to help you choose the one that best suits your needs. If you need help deciding call us for a free consultation at 1.877.626.6982

How much does it cost?

We offer three affordable options depending on the package you choose. It costs either $39 per month, $55 per month or $59 per month. Remember there are no commitments or long term contracts. When your nanny leaves you, feel free to leave us. Take a look at the packages we offer to help you choose the one that best suits your needs. If you need help deciding call us for a free consultation at 1.877.626.6982

Can I choose a less expensive package if I do not need to pay premiums to the WCB?

Yes! We can customize a package just for you. Call us for a free consultation at 1.877.626.6982

Do I have to live in Canada to use NannyTax?

Employers of a nanny or caregiver must be Canadian and live in Canada, but if you wish to pay from an American bank account we can accommodate you.

What areas in Canada do you serve?

We have customers across all provinces and are ready to provide services to clients in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan. We even service the three territories of Northwest Territories, Nunavut, and Yukon.

Can you help me with absolutely everything related to my nanny or caregiver payroll?

Yes! We are a full service payroll tax agency and will do absolutely everything for you if you choose the Genius Package

Can you help me with calculating my payroll tax only?

Yes, choose the Starter Package and we will do the math for you. With this package, we will calculate your tax, CPP and EI. We will provide you with all the information you need to remit your payments to the CRA, and we will generate your T4 and T4 summary, as well as the pay statements. Plus, we will give you a nudge about 10 days before your remittance is due so you don’t forget to pay on time.

Can I get references from other customers you work with?

Of course! Our testimonial page is full of stories about how customers are using our services. If you would like to speak to one or two of them directly let us know and we will be happy to connect you.

The CRA and WCB make me nervous, help?

We have extensive experience working with the CRA and the WCB, and we will be happy to work with them on your behalf. Choose the Starter Package for CRA only or choose the Smarter Package or the Genius Package for both CRA and WCB representation.

I don’t know how to file my WCB premiums, can you do this for me?

Absolutely! We file WCB premiums and report earnings all the time. Choose the Smarter Package or the Genius Package and we’ve got you covered.

Can you pay my nanny or caregiver on my behalf?

Yes, we do direct deposits all the time for our clients’ nannies or caregivers. Choose the Genius Package, and we’ve got you covered.

If it doesn’t work out with my nanny or caregiver for any reason and I hire someone else, are there any extra fees?

Perish the thought! We will complete and submit the ROE (Record of Employment) for the employee who is leaving, and start your new employee on our system. No extra fees!

Why do I keep getting penalized by the WCB when I have paid my premiums?

You not only have to pay your premiums to the WCB but you also have to report the earnings. This is a common omission. Working with the WCB is a two-step process. (1) report earnings (2) pay premiums. Many people forget to report the earnings and receive a stiff penalty for not doing so, even though they paid their premiums.