Privacy Policy

Carepoint Pay Solutions Inc. (“NannyTax”) values our clients and we respect your privacy and personal information.

This privacy policy (“Privacy Policy” or “Policy”) governs the manner in which NannyTax collects, uses, maintains and discloses information collected from Clients (each, a “Client”; collectively “Clients”) of the nannytax.ca family of websites (“Site”). This Privacy Policy applies to the Site and all products and services offered by NannyTax.

Personal identification information

Client personal identification information is collected in a variety of ways, including, but not limited to: when a Client contacts NannyTax or visits our Site, registers on the Site, subscribes to the newsletter(s), responds to a survey, and in connection with other activities, services, features or resources we make available on our Site. The Client may be asked for, as appropriate for payroll processing: name, email address, mailing address, phone number, banking information, and social security/social insurance number(s). Collection of personal identification information from the Client will only take place if they voluntarily submit such information to us. The Client can always refuse to supply personally identifying information, except that it may prevent them from engaging in certain payroll activities.

Non-personal identification information

NannyTax may collect Client non-personal identification information whenever they interact with our Site. Non-personal identification information may include the browser name and version, the type of computer, technical information about a Client’s means of connection to our Site (such as the operating system and the Internet service provider utilized), as well as other similar information.

Web browser cookies

Our Site uses “cookies” to enhance Client experience. The Client’s web browser places cookies on their hard drive for record-keeping purposes. The Client may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

NannyTax may collect and use Client personal identification information for the following purposes:

  • To improve customer service – information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site – we may use feedback you provide to improve our products and services.
  • To process payroll – we use the information Client provide about themselves when running a payroll only to provide service to that payroll. We do not share this information with outside parties except to the extent necessary to provide the payroll.
  • To run a promotion, contest, survey or other Site feature – to send Client information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails – we may use the email address to send the Client information and updates pertaining to their payroll, reports, and other payroll processing issues. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect Client information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchanged between the Site and its Clients happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

While we try to create a secure and reliable Site, transmission of information on the Internet is not completely secure. Therefore we cannot guarantee the security of data sent to us electronically on our Site, by email or otherwise. Transmission of such data is therefore entirely at your own risk.

Sharing, accessing, and updating Client personal identification information

We do not sell, trade, or rent Clients’ personal identification information to others. We may remove personal identifiers from Client information and share generic aggregated demographic information not linked to any personal identification information regarding visitors and Clients with our business partners for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Links and Third-Party Websites

Our Site has links to third party sites. These sites operate independently of NannyTax and have established their own privacy and security policies. This Privacy Policy does not apply to any linked websites. Any information the Client provides on linked pages or other sites is provided directly to that third party and is subject to that third party’s privacy policy. Please review the policies of any third party sites you visit. NannyTax does not take responsibility for the content or practices of any linked websites.

This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Changes to this privacy policy

NannyTax reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage the Client to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify that you have read, understand and accept this privacy policy and terms of service. Your use of the Site represents your implied consent for the collection, use and disclosure of any information that you provide to us, or that we gather from you, in accordance with the terms of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Carepoint Pay Solutions Inc.
70 Franmore Circle
Thornhill, ON L4J 3C1
877-626-6982
taxquestions@nannytax.ca
https://www.nannytax.ca

This document was last updated on July 18, 2016.